Privacy policy

Last updated: October 14, 2025

Dr. Aqsa's operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (“Services”). Dr. Aqsa's is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or any other transaction using the Services. If anything conflicts between our Terms of Service and this policy, this policy controls only for how we handle personal information.

Please read this policy carefully. By using or accessing any Services, you agree to the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

“Personal information” means any data that identifies or can reasonably be linked to you. It excludes anonymous or de-identified data. Depending on how you use the Services, we may collect the following:

  • Contact details: name, address, billing address, shipping address, phone number, email address.
  • Financial information: card numbers, payment details, transaction confirmations, and related data.
  • Account info: username, password, preferences, settings.
  • Transaction details: viewed items, wishlist items, cart items, purchases, returns, cancellations.
  • Communications with us: any information provided when contacting support.
  • Device information: browser, IP address, device identifiers.
  • Usage information: how you interact with the Services.

Personal Information Sources

  • Directly from you.
  • Automatically through your device and cookies.
  • From service providers.
  • From partners or third parties.

How We Use Personal Information

We may use personal information for providing services, improving the site, processing payments, arranging shipping, remembering preferences, marketing messages, fraud protection, customer support, and legal obligations.

How We Disclose Personal Information

We may share personal information with Shopify, service providers, marketing partners, affiliates, legal authorities when required, and during business transitions like mergers or restructuring.

Relationship with Shopify

The Services are hosted by Shopify. Information you provide is shared with Shopify, including cross-merchant analytics data. Shopify may also use your data per their policies. You can review Shopify’s privacy practices on their official privacy page.

Third-Party Links

Our site may include external links. We are not responsible for privacy or security on those platforms. You should review their policies before use.

Children’s Data

The Services are not intended for children. We do not knowingly collect information from anyone under the legal age of majority.

Security and Retention

No system is perfect. We take measures but cannot guarantee complete protection. Data is kept based on account needs, legal obligations, and operational requirements.

Your Rights

Depending on your region, you may have rights such as accessing data, requesting deletion, correcting inaccuracies, portability, and opting out of promotional emails. Verification may be required before processing such requests.

Complaints

If you have concerns, you may contact us using the details at the end of this policy.

International Transfers

Your data may be transferred outside your home country. Transfers from EU/UK rely on approved legal mechanisms.

Changes to This Policy

We may update this policy. The “Last updated” date will reflect changes.

Contact

Email: draqsa.herbalbeauty@gmail.com
Address: Indian Marketing Company, near Mughal Darbar Hotel, Buldhana, MH, 443001, IN